Privacy Policy

1. Definitions

For purposes of this Privacy Policy, the following terms have the meanings below:

• Personal Information — information that identifies, relates to, describes, or could reasonably be linked to a specific individual, such as your name, contact details, or business role.
• Business Information — information about a company or organization, including industry, business stage, employee count, revenue range, spend ranges, supplier details, and other data shared during an inquiry or consulting engagement.
• Client Confidential Information — commercially sensitive sourcing, spend, supplier, pricing, contract, operational, or financial information provided to PSS for consulting purposes.
• Processing — any operation performed on personal or business information, including collecting, storing, using, disclosing, analyzing, transmitting, or deleting it.
• Service Providers — third-party companies that support PSS operations, such as hosting platforms, CRM systems, scheduling tools, analytics providers, payment processors, IT support, and cloud-storage vendors.
• Cookies and Similar Technologies — cookies, pixels, web beacons, and comparable tools used to operate the website, understand usage, remember preferences, and improve performance.
• Sensitive Personal Information — information requiring heightened protection, such as government-issued identification numbers, financial account credentials, or health information.

2. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our website, and information generated during a consulting engagement.

Information You Provide

Depending on how you interact with PSS, this may include:

• Your name, job title, company name, business address, email address, phone number, and other contact information.
• Business profile information, such as your industry, business stage, employee count, revenue range, operating location, website, and business objectives.
• Intake, discovery, and consulting information, including sourcing challenges, spend ranges, purchasing processes, supplier and vendor information, contract details, project timelines, service interests, preferences, and communications.
• Documents and files you choose to provide, including spend reports, invoices, supplier lists, purchase-order information, contracts, pricing documentation, policies, or other business records.
• Information submitted through email, website forms, meeting requests, surveys, events, social-media messages, or other communications with us.
• Payment and billing information necessary to process payments. Payment-card information may be collected and processed directly by our third-party payment processor rather than stored by PSS.

Information Collected Automatically

When you visit our website, we or our service providers may automatically collect limited technical information, such as:

• IP address.
• Browser type and device information.
• Pages viewed, referring pages, approximate location, and interactions with our website.
• Cookies, pixels, web beacons, and similar technologies, where used.

Information Generated During an Engagement

During an active engagement, we may generate information about you or your business, including analyses, spend assessments, supplier evaluations, recommendations, meeting notes, project records, and deliverables prepared for you.

3. How We Use Information

We may use the information we collect to:

• Respond to inquiries and assess whether our services are a fit for your business needs.
• Schedule consultations, discovery calls, meetings, and follow-up communications.
• Provide strategic sourcing, procurement, spend-analysis, supplier-management, business-process, and related consulting services.
• Prepare proposals, scopes of work, contracts, invoices, reports, recommendations, and other client deliverables.
• Communicate about your inquiry, engagement, account, appointments, payments, service updates, or requested resources.
• Maintain business records, manage our operations, and improve our services, forms, website, and client experience.
• Protect against fraud, unauthorized access, misuse, and other security or legal risks.
• Comply with applicable legal obligations and enforce our agreements.
• Send marketing communications, insights, resources, and updates only where permitted by law and consistent with your preferences. You may opt out of marketing emails at any time.

We do not use client confidential information for automated decision-making that produces legal or similarly significant effects, and we do not use it to train third-party artificial-intelligence models.

4. How We Share Information

PSS does not sell or rent your personal information. We may share information only as reasonably necessary for the purposes described in this Privacy Policy, including with:

• Service providers that support our business operations, such as website hosting, form tools, scheduling platforms, CRM systems, email providers, cloud-storage providers, accounting software, document-signature platforms, payment processors, IT support, and analytics providers.
• Authorized personnel and contractors who need the information to perform work for PSS and are subject to appropriate confidentiality obligations.
• Professional advisers, including attorneys, accountants, insurers, or auditors, when necessary for legitimate business, legal, or compliance purposes.
• Government authorities or other parties when required by law, legal process, court order, or a good-faith belief that disclosure is necessary to protect rights, safety, property, or security.
• A successor organization in connection with a merger, acquisition, financing, sale of assets, restructuring, or similar business transaction, subject to applicable law.

We do not share client confidential information with third parties for their independent marketing purposes.

5. Client Confidential Information

PSS recognizes that sourcing, spend, supplier, pricing, contract, operational, and financial information may be commercially sensitive. We use client-provided business information only to evaluate an inquiry, provide requested services, administer the client relationship, and meet legal or contractual obligations. In handling this information, we:

• Apply role-based access controls and limit access to authorized individuals who need the information.
• Use secure transmission and storage methods for sensitive data.
• Avoid collecting sensitive personal information that is not necessary for our services.
• Request particularly sensitive information only through secure channels and, where appropriate, address handling requirements in a separate written agreement.

5.1 What Not to Submit Through Our Website

Unless otherwise agreed in writing, please do not submit through our website or intake form:

• Bank-account credentials, login credentials, passwords, PINs, or payment-card data.
• Social Security numbers, tax-identification numbers, driver’s-license numbers, or other government-issued identification numbers.
• Employee health information, employee personal information, or other sensitive personal data not necessary for our services.
• Any confidential information that you are not authorized to share.

If PSS needs particularly sensitive information to perform an engagement, we may request it through a more appropriate, secure method and may address handling requirements in a separate written agreement. Certain engagements involving government contracts or government-adjacent supply chains may involve information subject to additional handling requirements, such as Controlled Unclassified Information (CUI) or other federal data-handling obligations. Where applicable, those requirements are addressed through supplemental terms in the client engagement agreement rather than through this general Privacy Policy.

6. Cookies and Analytics

We may use cookies and similar technologies to help our website function, understand website traffic and performance, remember preferences, and improve your experience. The categories we may use include essential, functional, analytics, and advertising cookies. Where we use third-party analytics, advertising, or social-media tools, those providers may collect information according to their own privacy policies. The tools we currently use include:

• Our website platform’s built-in analytics.
• Google Analytics.
• HubSpot (email marketing and CRM).
• Cal.com (scheduling).
• Social-media advertising pixels, where enabled.

Each of these providers may set cookies or similar technologies as part of their services. You can adjust your browser settings to refuse or delete cookies. Please note that blocking cookies may affect certain website features.

7. International Transfers and Data Storage

PSS is based in the United States. Information may be stored or processed on servers located in the United States or in other jurisdictions where our service providers operate. If you access our website or provide information from outside the United States, you understand that your information may be transferred to and processed in the United States, where data-protection laws may differ from those in your jurisdiction. We take reasonable steps to ensure appropriate safeguards are in place for international transfers.

8. Marketing Communications

If you opt in to receive marketing emails, we may send information about PSS services, sourcing insights, educational resources, events, and business updates. You may unsubscribe at any time by using the unsubscribe link in a marketing email or by contacting us at info@prolificsourcingsolutions.com. Even if you opt out of marketing, we may still send non-marketing communications related to an inquiry, appointment, active client relationship, contract, invoice, or service update.

9. Data Retention

We retain information only for as long as reasonably necessary to:

• Respond to your inquiry.
• Provide and support our services.
• Maintain business, accounting, tax, and legal records.
• Resolve disputes and enforce agreements.
• Meet applicable legal, regulatory, or contractual obligations.

Retention periods may vary depending on the nature of the information, the client relationship, and applicable requirements. When information is no longer needed, we will delete, anonymize, or securely dispose of it in accordance with our practices and applicable law.

10. Data Security and Breach Notification

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. These measures include role-based access controls, secure transmission methods, and restricted access to client files. However, no online transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security. If we become aware of a security incident involving personal information, we will take appropriate steps to investigate, contain, and respond to the incident, including notifying affected individuals and applicable authorities where required by law.

11. Your Privacy Rights Under State Law

Depending on where you live, you may have additional rights under state privacy laws, including:

• California Consumer Privacy Act, as amended by the CPRA.
• Colorado Privacy Act.
• Virginia Consumer Data Protection Act.
• Connecticut Data Privacy Act.
• Utah Consumer Privacy Act.
• Oregon, Texas, and other state privacy laws as they take effect.

Subject to applicable law and certain exceptions, you may have the right to:

• Know what personal information we have collected about you and how we use and disclose it.
• Access a copy of the personal information we hold about you.
• Correct inaccurate personal information.
• Request deletion of personal information we hold about you.
• Opt out of the “sale” or “sharing” of personal information. PSS does not sell personal information, and we do not share personal information for cross-context behavioral advertising.
• Appeal a decision we make regarding your request, where required by applicable state law.
• Not be discriminated against for exercising any of these rights.

To exercise any of these rights, contact us using the information in Section 18. We will respond within the timeframe required by applicable law (generally within 45 days, subject to a possible extension). We may need to verify your identity before processing a request, and certain information may be retained where permitted or required by law.

12. Your Choices and Requests

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information we hold about you. You may also ask questions about our privacy practices, opt out of marketing communications, or request a copy of this policy in an alternative format. We may need to verify your identity before processing a request. Certain information may be retained where required or permitted by law, for legitimate business purposes, or to fulfill contractual obligations.

13. Third-Party Links and Platforms

Our website, email communications, or social-media pages may include links to third-party websites, platforms, tools, or services. PSS is not responsible for the privacy practices, content, or security of third parties. We encourage you to review their privacy policies before providing them with information.

14. Children’s Privacy

Our website and services are intended for business owners, business representatives, and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us, and we will take appropriate steps to delete it.

15. Accessibility

PSS is committed to making this Privacy Policy accessible to all users. If you need this policy in an alternative format, or if you encounter difficulty accessing any part of our website, please contact us using the information in Section 18 and we will work to accommodate your request.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or applicable law. When we make changes, we will revise the “Last Updated” date at the top of this document. Material changes will be posted on our website or otherwise communicated as required by law.

17. Governing Law

This Privacy Policy is governed by the laws of the State of Georgia, without regard to conflict-of-law principles, except where superseded by applicable state or federal privacy law.

18. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

This Privacy Policy is provided for general informational purposes and does not constitute legal advice. PSS recommends periodic review by qualified counsel as services, tools, and applicable privacy laws change.